Privacy Policy

At our store, we value transparency and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information in compliance with applicable data protection laws, including GDPR for users located in the European Union.

1. Information We Collect

We may collect and process the following categories of information:

  • Identity & Contact Information: such as your name, email address, phone number, and billing or shipping address

  • Order & Transaction Records: including purchase details, payment status, and delivery history

  • Technical Information: IP address, device identifiers, browser type, operating system, and access times

  • Marketing Preferences: newsletter subscriptions, communication preferences, and consent records

2. How We Use Your Information

Your information may be used to:

  • Confirm, process, and fulfill orders

  • Arrange shipping, delivery, and after-sales services

  • Respond to inquiries and provide customer support

  • Send transactional notifications and, where permitted, marketing communications

  • Monitor site performance, prevent fraud, and improve user experience

3. Data Disclosure & Sharing

We may share your information only when necessary, including with:

  • Authorized service providers involved in payment processing, logistics, and analytics

  • Government authorities or regulators when required by law

  • Marketing partners, strictly where you have given explicit consent

We do not sell your personal information.

4. Your Data Protection Rights (EU Users)

If you are located in the EU, you have the right to:

  • Request access to your personal data

  • Request correction or deletion of inaccurate or outdated data

  • Object to or restrict certain types of data processing

  • Request data portability

  • Withdraw consent at any time, where processing is based on consent

5. Security Measures

We apply appropriate technical and organizational safeguards, including encryption, secure servers, and restricted access controls, to protect your information against unauthorized access, alteration, or disclosure.

6. Cookies & Similar Technologies

We use cookies and similar technologies to support essential site functions, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings, though some features may be affected.

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 13. Any such data discovered will be removed promptly.

8. International Data Transfers

Your information may be stored or processed in countries outside your country of residence. When this occurs, we ensure appropriate safeguards are in place to protect your data.

9. Data Retention

Personal information is retained only for as long as necessary to fulfill operational, legal, or regulatory obligations.

10. Policy Updates

We may revise this Privacy Policy from time to time. Any changes will take effect once published on our website. Significant updates may be communicated through additional notices.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at: service@mayhemballmerch.us